Terms of service

Terms of Service

Welcome to Shree Silks Creation. By accessing our online store or purchasing products from us, you agree to these Terms of Service, subject to applicable law.

1. Website Use

You agree to use this website for lawful purposes and to provide accurate information when placing orders or contacting us. Unauthorised access, fraudulent activity, and interference with the website are prohibited.

2. Products and Descriptions

Shree Silks Creation offers traditional clothing collections, including Kanchipuram bridal silk sarees, pure silk sarees, lightweight and midweight silk sarees, silk-mix sarees, semi-silk sarees, cotton sarees, Arani PL sarees, and dhoties or veshtis.

We make reasonable efforts to display product descriptions, photographs, prices, and specifications accurately. Minor differences in colour or appearance may occur due to lighting, photography, and screen settings.

Please review each product listing for fabric composition, design details, included accessories, and other specifications.

3. Prices and Payments

Prices and applicable charges will be displayed on the website or at checkout. Orders are subject to availability, order verification, and successful payment where applicable.

If a product becomes unavailable or a genuine pricing error affects an order, we will contact you to resolve the matter in accordance with applicable law.

4. Orders and Availability

Submitting an order constitutes a request to purchase the selected products. Order fulfilment is subject to product availability and the information provided during checkout.

If we cannot fulfil an order, we will contact you regarding the available options and any applicable refund.

5. Shipping and International Orders

Our Shipping and Delivery Policy explains estimated delivery times, shipping charges, tracking, and international delivery conditions.

International orders may be subject to customs duties, import taxes, and destination-country requirements. Unless expressly stated otherwise, applicable import charges are the customer's responsibility.

6. Returns, Exchanges, and Refunds

Our Return, Refund and Exchange Policy applies to eligible requests.

Customers should report damaged, defective, or incorrect products within 48 hours of delivery. Approved cases are reviewed under that policy, including the arrangements for return shipping and refunds.

Nothing in these terms excludes or limits consumer rights that cannot lawfully be excluded or limited.

7. Intellectual Property

The Shree Silks Creation name, logo, original website content, and other protected materials may not be reproduced or commercially used without appropriate permission, except as permitted by law.

8. Third-Party Services

Our store may use third-party services, including payment processors, courier services, and website applications. Their services may be governed by separate terms and privacy policies.

9. Website Availability

We aim to maintain reliable access to our online store but cannot guarantee uninterrupted availability. Maintenance, technical issues, or circumstances outside our reasonable control may temporarily affect access.

10. Applicable Law

These terms are subject to applicable laws of India. Disputes will be handled by the competent courts or authorities as determined under applicable law.