Shipping policy

Shipping and Delivery Policy

Shree Silks Creation aims to deliver your selected sarees and traditional clothing safely and efficiently. We ship to eligible domestic and international destinations supported by our shipping arrangements.

1. Order Processing

Orders are reviewed and prepared after placement. Processing time may vary depending on product availability, order volume, holidays, and any additional preparation required.

An order confirmation does not necessarily mean that the order has been dispatched. Tracking information will be provided when available.

2. Shipping Destinations

We offer shipping to eligible destinations in India and internationally, subject to courier availability and applicable shipping restrictions.

Please confirm that your address and postal code are serviceable before placing your order. International orders may be subject to destination-specific import regulations and customs requirements.

3. Estimated Delivery Time

Our estimated delivery time is 5–10 working days. This is an estimate, not a guaranteed delivery date.

Actual delivery times may vary depending on the destination, courier availability, order processing, customs clearance, public holidays, weather conditions, and other logistical circumstances.

International shipments may take longer if customs inspections or additional documentation are required.

Please confirm the applicable estimate for your destination at checkout or with our customer-support team before ordering.

4. Shipping Charges and Customs Duties

Applicable shipping charges will be displayed at checkout or communicated before an order is confirmed.

International orders may incur import duties, taxes, customs fees, or other charges imposed by the destination country. Unless explicitly stated otherwise at checkout, these charges are the customer's responsibility.

Any available shipping promotions or free-shipping offers will apply only where the relevant terms are displayed.

5. Order Tracking

Where tracking is available, tracking details will be shared after dispatch. Courier tracking information may take some time to update.

If you need assistance with your shipment, contact us with your order number.

6. Incorrect Address or Delivery Issues

Please verify your name, address, postal code, and phone number before completing your order.

If an address error, unsuccessful delivery, or other shipping issue occurs, contact us as soon as possible. Any additional charges for re-delivery, where applicable, will be communicated before arrangements are made.

7. Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with your order number and clear photographs or video.

For approved cases, Shree Silks Creation will cover reasonable return shipping costs and explain the next steps. Please refer to our Return, Refund and Exchange Policy for the complete procedure.